View and Manage Your Appointments

If the business you booked with uses customer accounts, you get a portal where you can see everything in one place — upcoming visits, past service history, and the details of each request.

Find your appointments

1. Sign in to the business's portal (see Signing in to your portal).
2. Your appointments appear on the home screen, showing what's confirmed and what's still being reviewed.
3. Select any appointment to see its full details — service, date and time, notes, and status.

Understand the status

• Requested — the business has your request and will confirm a time.
• Confirmed — your appointment is scheduled. You may get reminders beforehand.
• Completed — the service is done and kept in your history.

Cancel an appointment

Open the appointment and choose to cancel. If you don't see a cancel option, or you need to reschedule, contact the business directly — they can adjust the appointment for you.

Events and classes

If you registered for a class or event, it shows up alongside your other appointments with an Event badge. Canceling an event registration frees your seat so someone else can take it.

Common questions

• I don't see a portal. Some businesses use a request-only funnel without accounts. In that case they'll follow up with you directly rather than through a portal.
• My appointment still says Requested. That means the business hasn't confirmed a time yet. Reach out if you need it scheduled quickly.