Send Broadcasts to Customers

Broadcasts let you send promotions, seasonal reminders, and service updates to your customers — built right into PaceCount, with unsubscribe compliance handled for you. Broadcasts are a Pro-plan feature.

Reminders vs. broadcasts

• Reminders are automatic, one-to-one messages about a specific appointment or payment.
• Broadcasts are one-to-many marketing emails you send to a group of customers.

Send a broadcast

1. Open the Broadcasts tab (labeled Marketing in some places).
2. Create or pick a template — subject and body, with variables like the customer's name.
3. Choose your audience from your customer list.
4. Send a test to yourself to check how it looks.
5. Send the broadcast, then watch delivery and engagement metrics on the campaign.

Built-in compliance

Every broadcast automatically includes a compliant footer with your business address and an unsubscribe link. You can't remove these — they keep your sending healthy and lawful. Customers who unsubscribe are excluded from future broadcasts automatically.

Design options

Use the visual editor for quick text emails, or the code designer for more control over the body. Either way, PaceCount wraps your content in a branded shell with the required compliance block.

Common questions

• I don't see the Broadcasts tab as interactive. It shows in preview mode until you're on Pro (or have been granted access). See Plans and pricing overview.
• Is there a sending limit? Yes — broadcasts include a monthly email allowance appropriate to the plan, which keeps deliverability strong.