How does advanced scheduling work in PaceCount?

Advanced Scheduling (Pro) gives you a recurring weekly schedule with time off for yourself and each team member so jobs land on real availability. Turn it on in Settings → Scheduling. Core scheduling and intake work on every plan; Advanced Scheduling adds per-person hours, buffers, and optional gated customer times.

What can I set per person?

For yourself or any staff member:

• Weekly hours — windows you work each weekday (for example, 8:00–12:00 and 1:00–5:00 on Tuesdays).
• Time off — date ranges you are unavailable, with an optional reason.
• Buffers, daily capacity, and notice — optional limits so you are never over-booked or booked at the last minute.

How do I set a schedule?

• Your own schedule: open My Availability from the calendar.
• A staff member's schedule: go to the Staff tab and choose Manage Availability.

When a job is assigned, PaceCount checks it against that person's schedule and warns you (or blocks it) if it falls outside their hours or during time off.

What if I never configure weekly hours?

You are treated as fully available — turning Advanced Scheduling on will not accidentally hide you. To narrow availability, enter weekly hours.

Can customers only see times I am free?

With Advanced Scheduling on and at least one person's hours configured, enable gated availability on your Get Started page so customers only see times someone can serve. If no one has hours set, gating stays inactive. It is always request-then-confirm — see Going live with customer intake.

Common questions

Is Advanced Scheduling on Free or Essentials?

No — Advanced Scheduling is a Pro feature. Basic scheduling and calendar work on every plan.

Does gated availability auto-book jobs?

No. Customers still submit requests that you confirm.

Related

• Set your availability
• Block days off
• Invite and manage staff